The Dutch Authority for Consumers and Markets (ACM) has imposed a € 500,000 on web shop owner T.O.M. bv. and its two directors for violating the rules on reimbursing cancelled orders. T.O.M. bv sells internet-bikes, internet-toys, internet-sportclubs and internet-sportcasuals.
read moreFor some time now, the franchise branch in the Netherlands has been busy working on the Dutch franchise code. Since the beginning of 2015, this has been done by a Drafting Committee consisting of two members representing franchisee interests, two members representing the interests of franchisors, and assisted in this by two members provided by the Ministry of Economic Affairs.
read moreThe franchise branch in the Netherlands is divided, there is insufficient support for the concept Dutch Franchise Code. Does the alternative DFA Franchise Code of Conduct perhaps offer a way out?
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